MISSION
As Batıgöz Health Group, our mission is to provide healthcare services at international standards, guided by our understanding of healthcare and high-quality principles, alongside our expert and experienced healthcare professionals, while effectively utilizing advanced technology to ensure the best care for each of our patients. We aim to positively contribute to the health and quality of life of our patients, thus enhancing the overall well-being of society and commit to continuously advancing our service quality through an approach of continual development and improvement.
Thanks to our patient-centered approach, we adopt a compassionate and comprehensive service that meticulously meets personal needs and expectations at all stages of healthcare processes. While developing effective solutions to our patients' health issues, we always prioritize their comfort and satisfaction.
VISION
As Batıgöz Health Group, our vision is to be a respected and trusted health brand recognized for high-quality standards, having successfully raised patient satisfaction and trust to the highest level with modern healthcare methods integrated nationally and internationally. We aim to be a pioneering and reference healthcare organization in our field by continuously improving our healthcare services and strengthening them with innovative approaches.
In all the geographies we serve, we are constantly working to best meet the health expectations and needs of society with our quality, safety, and innovation-focused approach, following the health trends of the future from today and implementing them at all our service points.
VALUES
TRUST
One of our fundamental priorities as Batıgöz Health Group is to always maintain and reinforce the trust that our patients, employees, and all stakeholders have in us. We shape all our activities within the framework of employee rights, occupational health and safety, and patient rights, adopting a trust-based, transparent process management approach. By exhibiting a stance that does not compromise on reliability and honesty while providing healthcare services, we establish the cornerstone of our services.
INNOVATION
As Batıgöz Health Group, we embrace the principle of innovation, closely monitoring developments in the health sector and continuously working to integrate these developments into our practices. Our centers, equipped with advanced technology devices and modern medical methods, prioritize contemporary and environmentally friendly practices. While developing innovative solutions to enhance the efficiency of healthcare processes, we aim to provide our patients with faster, reliable, and comfortable healthcare services.
We prioritize R&D activities, investing in technological innovations to provide healthcare services at international standards. By integrating digitization and automation processes with our healthcare services, we ensure operational excellence and continuously improve the quality and effectiveness of healthcare delivery. We support institutional development and motivation with training programs and innovative projects that contribute to the professional and personal development of our employees.
SATISFACTION
As Batıgöz Health Group, we position patient and employee satisfaction among our top priorities, developing quality, effectiveness, and efficiency-focused approaches at every stage of our service processes. To maximize our patients' satisfaction with healthcare services, we continuously analyze feedback, turning the data obtained into comprehensive and proactive improvement projects. Accordingly, we generate solutions to increase comfort, safety, and quality in our healthcare services to perfection.
To enhance the motivation and satisfaction of our employees, we implement human resources policies that strengthen internal communication and continuously improve working conditions. By providing professional education and development opportunities, we add value to our employees' career journeys and launch innovative projects aimed at increasing their performance and commitment.
While providing our healthcare services, we focus on our patients, developing personalized solutions that take their individual needs and expectations into account. We demonstrate an empathetic and understanding approach to ensure that every patient feels valued. We aim to continuously elevate the satisfaction of our patients and employees, striving for lasting success and service excellence beyond the recognized standards in the industry.
EMPATHY
As Batıgöz Health Group, we provide services with a holistic approach, considering not just the physical but also the emotional and psychological needs of our patients and employees. By keeping the ability to empathize at the core of all our healthcare processes, we continuously uphold a compassionate service understanding that respects human and ethical values.
OPENNESS TO DEVELOPMENT
By adopting a continuous improvement and development-focused approach, we aim to make our processes more efficient by learning from mistakes in every work we do. Batıgöz Health Group develops practices that make a difference in the industry with our openness to development and supports training and personal development programs that contribute to the development of our employees.
RESPECT AND EQUALITY
As Batıgöz Health Group, we treat all our patients, employees, and stakeholders equally while exhibiting an attitude that respects cultural differences and lifestyles. We regard this approach as a fundamental element that strengthens our institution's reputation.
VALUE-ORIENTEDNESS
With a value-oriented management philosophy, we determine and manage the rights and expectations of our employees and patients with fair, transparent, and measurable criteria. By integrating these value measures into all our processes, we continuously elevate our service quality.
RESPONSIBLE SHARING
In line with the principles of social responsibility and environmental sensitivity, we utilize our resources effectively, supporting projects that benefit society and contribute to its development. We develop sustainable strategies and practices that support social peace and equal opportunities.